The first recorded IT professional

I use to work for NTL (Virgin media) broadband technical Support, in the Center of excellence in Swansea.

My role was to fix connectivity and email issues over the phone for NTL's client base.

During this period I heard and actually lived some wonderful support calls, from high end technical support to the down right numpties that really should not have a computer in the first place.

This video reminds me of the latter.